Shipping from Belgium

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I ship from Belgium (located in Europe) with automatic tracking for orders out of Belgium.
For orders made in Belgium, the shipping and tracking depends on what option you choose. Please read carefully the different options and what kind of shipping it is before confirming the order.

IMPORTANT for shipping in Belgium you have different options without tracking note that above 350gr shipping is automatically tracked!

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When ordering be sure to enter your correct address and double check before confirmation.

Processing time and estimated shipping time

I usually ship orders out each Saturday. It can happen that I will make some shipping during the week depending on the orders and time. 

Shipping in Belgium can take 2 to 4 days please keep in mind that I’m not responsible for possible postal delays – in busy season or if they are having a strike.

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Shipping in Europe may take some days or some weeks depending in which country you are in.

Shipping out of Europe can take several weeks up to 1 or 2months (depending to which country it goes to), during transportation period to another country there can be a little delay in the shipping update. Please be aware that delay can always happen, order only if you are okay with waiting and don’t mind eventual delays.

If your order hasn’t arrived between the time period written above (depending on your location) please take contact with your local post office, make sur you have given in the correct address and to give out the tracking number if you have one as I am not responsible for orders getting lost/returned due to wrong addresses and failure to pick your order up from the post office.

If your order is marked as delivered but you didn’t receive it please check first with your family, neighbours, roommates ect... (it may have been picked up by them). If not take contact with your local post office to get more information. Sadly there is nothing we can do once it reaches your country and is marked as delivered.

Custom and import taxes

All buyers are responsible for any customs or import taxes that may apply (shipping fees doesn’t take those in charge).

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Gift orders and Notes

If you want your order to be sent as gift please leave a note asking for it. You can all ask for me to put a little note for the one you are ordering for.

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Return and exchanges

Sales are final – no return or exchanges ! 
All sales are final, returns or exchanges are NOT accepted. Please, be sure to carefully read the item description before ordering it (Size, grading, quantity,…) There is also NO exchange for other grade pin (if you ordered an A grade you can’t change it upon
receiving your order, same goes for B grade).

If you have a problem with an A grade pin you received, please feel free to send me a message joining pictures and explaining what the issue might be. If we see indeed that a mistake was made and that you got the wrong grade, a partial refund will be made (to equal the difference of price between the A grade and the B grade) this case is exeptionnal. This apply only if you contact us within the week where you received the pin. We have the right to deny any request for a refund and refunds are reviewed on a case by case basis (and only for this kind of situation).

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Please be aware that physical product may have slight differences from the picture ! These are handmade pins by a manufaturer and slight difference might occur from pin to pin. Note that the color might also slightly vary from the color seen on the screen than the one you see in person.